Mentioned is not recommended

AI search analyticsfor marketing teams

Your buyers ask ChatGPT which vendors to shortlist. Vidrys asks the same questions across six answer engines and measures whether you were recommended — through Share of Voice, Endorsement, Position, Citation share, Sentiment

  • No card to start
  • Six answer engines
  • Every score version-locked
app.vidrys.com/acme-robotics/overview

Acme Robotics

Last 30 daysAll enginesAll promptsExport

Share of Voice

47.2%+5.2

vs. previous 30 days

Endorsement

0.71+0.06

0–1, quality-gated

Avg. position

2.6-0.4

lower is better

Citation share

18.9%-1.1

your domains

Share of Voice

6 sweeps · 95% CI
Share of Voice trend, March to August
MarAprMayJunJulAug

Who gets recommended

Aug
  • Northwind62%
  • Acme Robotics47%
  • Kelvin Labs38%
  • Orbit CRM24%
  • Fernpath17%

Illustrative data. Acme Robotics is not a real customer.

The problem

You cannot seewhere you are.

A ship at sea has the same problem, and solved it three centuries ago: you cannot observe your own position, so you measure the angle between things you can see and infer it.

01

The shortlist is drawn before you are contacted.

A buyer asks an assistant which vendors to consider and receives three or four names. That answer is the shortlist. Everything your site does well happens after it.

02

Analytics records arrivals, never the answer that went elsewhere.

You can count the sessions that reached you. Nothing in your stack records the question that named a competitor instead, or the reason it did.

03

Asked twice, the same question answers differently.

Model output varies between draws. A screenshot is one draw. It is evidence of nothing in particular, which is why a category built on screenshots keeps producing numbers that move on their own.

What can be observed is the relationship. Inside one answer, your brand and every rival are named — or not — against the same question, at the same moment. Cross enough of those observations and a position falls out of them.

AI answer metrics

Understand how AI sees your brand.

Four numbers, each with a stated denominator and a confidence interval. A week-over-week move that doesn't clear its interval is reported as inconclusive, not as a change.

Share of Voice

The share of recorded answers that name you at all, across every prompt and engine on the sweep. The floor metric — necessary, and on its own not enough.

your named answers ÷ all answers

Endorsement

How the answer treats you once you're named, on a five-level scale from named as the choice down to named and advised against. It multiplies the score, so a dismissive mention scores zero however prominent it was.

5-level judgment × score

Position

Where you land inside the answer — first pick, considered alternative, or footnote. Buyers read shortlists from the top, so ordinal placement is worth its own number.

mean rank across draws

Citation share

Which domains the model actually leaned on: yours, your competitors', or a third party's. This is the metric that turns a bad score into a work item.

your domains ÷ cited domains

One answer, taken apart

Named third. Scored zero.

Here is an answer where the brand appeared, ranked third, and lost. A mentions report scores this as a hit. Vidrys scores it as a zero and points at the two sentences that did it.

Prompt · ChatGPT · sample 3 of 4

“Which warehouse robotics vendors are best for a mid-market 3PL with SOC 2 requirements?”

NorthwindRecommended

The strongest pick for mid-market teams — documented SOC 2 Type II and a published integration catalogue covering the usual stack. Pricing is public.

Share of Voice
62%
Endorsement
0.88
Position
1.2
Acme RoboticsNamed, then argued against

Acme Robotics is capable, though I couldn't verify their compliance posture and pricing isn't published, so it's hard to recommend for a regulated buyer without a sales call.

Share of Voice
47%
Endorsement
0.00
Position
3.0

Reasoning card

SCORE_VERSION 2.1
Why the endorsement was zero
Named third, then advised against on two grounds. Under multiplicative gating the position and prominence terms never apply — this answer contributes nothing, exactly as if you had not appeared.
What the model leaned on
Four of six cited domains were third-party: two review sites, a comparison listicle, and a competitor's own docs. None of your pages were retrieved for this prompt.
The drafted fix
A public trust page carrying the SOC 2 report date and subprocessor list, plus a pricing page with a named starting figure. Both queued, both re-probed on the next sweep.

When the evidence in an answer is too thin to support a reason, the card says insufficient evidence instead of inventing one.

Illustrative answer. Brand names are fictional.

The loop

Diagnosis obliges a fix.

Six steps, and the last one loops back to the first. Every plan gets all of them — tiers change how much you measure, never what the product does.

best warehouse robotics for 3PLsCategory
Acme vs Northwind pricingComparison
SOC 2 compliant AMR vendorsCompliance

Start from the questions your buyers ask

Prompts are generated from your site, category and ICP, then organised with tags you control. You can write your own; nothing runs that you haven't approved.

ChatGPT4 draws
Perplexity4 draws
Gemini4 draws
Claudeadd-on

Probe live engines, not model memory

Every prompt goes to search-grounded assistants in their real retrieval mode, and is drawn more than once per sweep so the score rests on a distribution instead of a screenshot.

Northwind62%
You47%
Kelvin Labs38%
Orbit CRM24%

Find out who gets recommended instead

Competitors are discovered from the answers themselves, not from a list you guessed at. A head-to-head needs eight appearances before it counts.

g2.com31%
reddit.com22%
northwind.io19%
acme.com11%

See the sources the model actually used

Citation share splits every answer's evidence into your domains, competitors', and third-party. It is the line that turns a bad score into a specific work item.

GPTBot allowed
Server-rendered
Organization schema
llms.txt present
Answer-first headings

Check whether AI can read you at all

Crawler access, server-rendered content, structured data, llms.txt, answer-first formatting. A perfect page that GPTBot is blocked from is worth nothing.

  1. Gap detectedAug 04
  2. Draft writtenAug 05
  3. Published via CMSAug 06
  4. Re-probedAug 08

Draft the fix, publish it, measure again

Each gap becomes a drafted page in a content queue, pushes to WordPress, Webflow, Shopify, Ghost, Framer, Contentful or Sanity, and comes back for re-probing. A report isn't a product.

Methodology

Mentioned is notrecommended.

Most tools in this category count mentions. A mention is not a recommendation, and treating the two as one number is why those scores rise while nothing changes.

What a mention is worth

Endorsement multiplier

  • Strong
    1.0
  • Recommended
    0.8
  • Neutral
    0.5
  • Reference only
    0.2
  • Discouraged
    0.0

Position and prominence multiply this figure. They never rescue it. A brand named first in an answer that then advises against it scores zero — the same as one that was never named at all. That is a deliberate choice, and it is the difference between a visibility number and a recommendation number.

01

One answer is not a position.

Prompts are re-drawn on every sweep, and on most plans more than once within a sweep. The score is computed over those draws, never over one. A vendor showing you a number from a single query is showing you one line, not a position.

02

The number is version-stamped.

Change the formula, the judge, or the model behind it and the score version changes with it. Values from different versions are never compared or trended together, so a methodology improvement can never quietly rewrite your history.

03

A move inside the interval is not a result.

Each score carries a confidence interval computed by cluster bootstrap. When a week-over-week change does not clear it, we report it as inconclusive. Head-to-head records stay hidden until there are enough appearances to mean anything.

“Most tools in this category are dead reckoning.We take bearings.”

Dead reckoning estimates position from an assumed heading, with no observation at all. It is how you end up confidently somewhere you are not.

Act on the record

A report isn't a product.

Every finding arrives attached to the work it implies, and the work goes back through the loop to be re-measured. Nothing here is a template — the reason comes out of the citations on your own answers.

4 recommendations

This sweep
  • g2.comcited in 31% of answers

    Cited on 9 of 14 tracked prompts. You have no profile.

    Claim the listing and seed 10 reviews

  • your docs0 retrievals

    No page of yours answers the SOC 2 question the assistant asked.

    Publish a trust page with the report date

  • reddit.comcited in 22% of answers

    Three competitor threads rank; none names you.

    Join the r/supplychain evaluation threads

  • pricingnamed as a blocker

    Two engines cite the absence of public pricing as a reason to hesitate.

    Publish a starting figure

Drafted fixes, pushed to your CMS

Answer-first structure, comparison tables, schema, cited statistics — written against the specific claim your pages failed to support. Publishes to WordPress, Webflow, Shopify, Ghost, Framer, Contentful and Sanity.

Exports your team already reads

Clean CSV of any view — prompts, answers, citations, competitor records — with the score version stamped on every row, so a spreadsheet can never mix two methodologies.

An API for your own stack

Every metric the dashboard shows is readable over the API, with the same confidence intervals and the same version stamps. Build the report your board wants.

Traffic, tied back to the number

AI-referred sessions from GA4 or server logs, correlated against visibility. Reported as correlation over a stated window — we do not claim a fix caused a conversion.

Illustrative queue. How the findings are produced

About us

Counsel, not commentary.

Vidrys — after Vidura, who saw the war coming and said so. From the root vid, to know: the same root as evidence. Pronounced VID-riss.

We build recommendation intelligence: the measurement of whether, how strongly, and why AI systems recommend a company to its buyers — and the practice of changing that.

The mark is a navigator's three-point fix. Three bearings cross but never meet, and the small triangle they enclose is the cocked hat — the confidence interval, drawn. It is the honest picture of what measurement gives you, and we would rather show it than a point.

Five operating constraints

Evidence over assertion
Head-to-head records stay hidden below eight appearances. We ship “insufficient evidence” rather than a confident guess.
A number you can defend
Every score carries a SCORE_VERSION stamp. Values from different versions are never trended together, so a formula change cannot rewrite your history.
Mentioned is not recommended
Endorsement gates the score multiplicatively. A dismissive mention scores zero however prominent it was.
Diagnosis obliges a fix
Every gap becomes a drafted page, a CMS publish, and a re-probe on the next sweep. The loop closes or the finding isn’t finished.
Say what isn’t built
The score’s trust factor is specified and not yet implemented. Rather than approximate it, we renormalise the remaining weights and say so in the product.

What Vidrys does not measure

  • The trust factor — how authoritative the citing sources are — is specified but not yet built. The remaining weights are renormalised and the omission is disclosed in-product.
  • We do not measure private or logged-in assistant sessions. What we probe is what a new buyer sees.
  • We do not claim a published fix caused a score move. We report the baseline window, the current window, and whether the difference clears the confidence interval.
  • Google AI Overviews and Copilot have no public API. They are captured through AI-search result ingestion, and that is stated wherever their numbers appear.

We name our own gaps first. It is cheaper to publish a limitation than to defend a number that quietly assumed it away.

FAQ

Questions worthasking.

What the product measures, what it does not, and how the numbers are produced.

Whether AI assistants recommend you, not whether they mention you. Every recorded answer is judged on a five-level endorsement scale — from named as the choice, down to named and advised against — and that judgment multiplies the score before position or prominence are considered. A brand named first in an answer that then argues against it scores zero, the same as one that was never named.

A mentions report counts appearances. Vidrys scores the quality of the appearance, samples each prompt more than once so the number rests on a distribution, version-stamps every score so a formula change cannot rewrite your history, and carries each finding through to a drafted fix and a re-measurement. The difference shows up when a mention count rises and the shortlist has not changed.

That variability is the reason single-screenshot tools mislead. Every prompt is re-probed on each sweep — and drawn more than once within a sweep on Grow and above — with scores, win rates and trends computed across those draws: “recommended in 8 of 12 answers” rather than one answer treated as a fact. Each score also carries a confidence interval, and a week-over-week move that does not clear it is reported as inconclusive rather than as a change.

The record attached to a single answer: which competitor was recommended, which sources the model actually leaned on, and the specific claim your pages failed to support. It is what the drafted fix is written against. When the evidence in an answer is too thin to support a reason, the card says so instead of inventing one.

ChatGPT, Perplexity, Gemini, Copilot, Google AI Overviews and Claude. How many run on each sweep depends on your plan — two on Track, three on Grow and Scale — because every additional engine multiplies the number of answers analyzed, and an all-engines default would quietly multiply what you are billed for. Track can add Google AI Overviews; Scale and Custom can add Gemini, Claude and Copilot. The per-plan sets are listed in full on the pricing page.

The score has a trust factor — how authoritative the citing sources are — that is specified but not yet built. Rather than approximate it, the remaining weights are renormalised and the omission is stated in the product. We also do not measure private or logged-in assistant sessions, and we do not claim a causal link between a published fix and a score move: the product reports the baseline window, the current window, and whether the difference clears the confidence interval.

SEO optimises for a ranked list of links. The inputs that decide an AI recommendation are different: whether a crawler can read the page at all, whether a claim is stated somewhere a model can cite, entity clarity, and which third-party sources the model already trusts. Vidrys audits the first, detects the second, and reports the third from the citations in your own answers.

Yes, once you approve them. Drafts are written against your own crawled pages so they read like your site rather than generic filler, and they publish to WordPress, Webflow, Shopify or Ghost. Nothing is published without approval.

We do not publish a timeline, because we do not have the cohort to support one and the honest answer depends on your cadence, your engines and what you ship. What the product does commit to is telling you when a move is real: each sweep re-probes the same prompts through the same scoring pipeline, and a difference that falls inside the confidence interval is reported as inconclusive rather than as progress.

Sign up, add your brand, your competitors and the prompts you want tracked. No card is required to start, and each new workspace is reviewed before we activate it. If you would rather see it against your own brand first, book a demo.

A position you can defend

Find out what AI says when you're not in the room.

Start a workspace and get your first sweep back — the prompts your buyers ask, the answers six engines gave, and the specific sentences that cost you the ones you lost.

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